Customer Assistance

Shipping

Shipping Information

Shipping

For your convenience we offer the following shipping options:

Option
Price
Destination
Standard Delivery
9.95 €

14.95 €
Austria, Czech Republic, Estonia, Finland, Germany, Hungary, Latvia, Poland and Slovakia
Denmark and Sweden.
Express Delivery
14.95 €

19.95 €
Austria, Czech Republic, Estonia, Finland, Germany, Hungary, Latvia, Poland and Slovakia
Denmark and Sweden.
Next Day Delivery
19.95 €

24.95 €
Austria, Czech Republic, Estonia, Finland, Germany, Hungary, Latvia, Poland and Slovakia
Denmark and Sweden.

Enjoy Complimentary Standard Delivery on orders more than 80€

Complimentary Delivery offer valid on orders shipped only to Austria, Czech Republic, Estonia, Finland, Germany, Hungary, Latvia, Poland and Slovakia and applies to Standard Delivery orders only. Gift certificates, taxes, additional shipping and handling do not count toward the qualifying amount. Not valid for cash. Applies to merchandise only. Previous purchases are not eligible for adjustments.

To participate, simply add merchandise to your shopping basket and Complimentary Standard Delivery will automatically be applied. You must select the "Standard Delivery" option to receive the complimentary shipping offer.

Please note that delivery fees are applied per single delivery address. Orders with multiple shipping addresses will be charged per address.

Currently, we offer shipping throughout Europe .You can find and select your location on our Country Selector. Additionally, we do have Ralph Lauren stores all over the world. Please use the Store Locator to find the store nearest you.

We are currently unable to ship Watches to Estonia, Latvia and Slovakia.

Note that we currently do not offer shipments to the German communities of Büsingen am Hochrhein (post codes 78263 and 78266), Helgoland (post code 27498), and to the Danish regions of Greenland and Faroe Islands.

Shipping and Handling

Shipping Method and Delivery Timing

RalphLauren.de endeavours to have your purchase with you by the estimated delivery times below:

Standard: arrives within 5 business days
Express: arrives within 2 business days
Next Day: arrives next business day if placed by 1:00 PM

Saturday, Sunday and public holidays are not considered business days.

Email Address: We use your email address to send you confirmation that your order was places or to enquire if your transaction did not complete.

By entering your personal phone number, we are able to verify your billing address and contact you in the event there is an issue with your order.

You will be asked to provide a telephone number on the shipping page of checkout, which is important if the courier needs additional information to insure a successful delivery. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.

We ship via UPS for all options. UPS delivers packages Monday through Friday from 8 A.M. to 6 P.M unless you have specifically chosen Saturday Delivery and will require signature. Please state a delivery address where you will be present at time of delivery.

Orders shipped with Express and Next day will be prioritized and processed as soon as received by our warehouse.

Delivery schedules are subject to product availability and payment clearance. Actual delivery times may also vary depending on shipping locations.

Shipping Tracking

Standard Delivery
An email will be sent to you advising that your order has been shipped, along with a UPS tracking number that enables you to follow the progress of your parcel. The tracking link will not be updated for approximately 48 hours after shipping. Once your parcel is ready to be delivered, you will be able to track it using the link provided.

Express Delivery
An email will be sent to you advising that your order has been shipped, along with a UPS tracking number that enables you to follow the progress of your parcel. The tracking link will show the progress of your parcel after 24 hours of it being shipped.

Next Day Delivery
Orders placed before noon will be delivered the following business day. Orders placed after 12pm will be delivered within two business days. An email will be sent to you advising that your order has been shipped, along with a UPS tracking number that enables you to follow the progress of your parcel.

All parcels require a signature on delivery, so please provide a delivery address where you will be present at time of delivery.

If you have a registered account with RalphLauren.de, it's easy to check the status of your orders. Simply go to View Order History under My Account. From there, click on any order number for complete order details, including the UPS tracking number. (You can also track your order by clicking on Track My Orders. Simply enter the order number and post code information to view the order details).

If you don't have a RalphLauren.de account yet, set one up at My Account.

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